The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.
Rhondda Cynon Taff Citizens Advice Bureau provides free, independent, impartial and confidential advice from our main office in Pontypridd and at our community outreaches throughout Rhondda Cynon Taff.
Our Pontypridd office offers open door drop in sessions, including a weekly specialist debt clinic. Some of our outreaches are drop ins and others are by appointment only.
Update to Cynon Valley Citizens Advice Bureau advice services
The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over seven million new problems every year.
Our service couldn’t survive without our 21,500 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.
About the Citizens Advice service
There are 338 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.
Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.
With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?
We are supported by: Rhondda Cynon Taf CBC, Welsh Assembly Government, Legal Services Commission, European Social Fund, Central Government through Additional Hours and the Financial Inclusion Fund, British Gas Energy Trust and Citizens Advice.