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Kensington and Chelsea CAB

Get advice

We provide free, confidential and impartial advice.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Get advice online from Citizens Advice

Contact us locally

About us

Kensington and Chelsea Citizens Advice Bureau has two main bureaux based in the borough:

  • Kensington – 2 Acklam Road (off Portobello Road) London W10 5QZ
  • Chelsea – at Chelsea Old Town Hall, Kings Road.

As a general advice agency we aim to assist with any enquiry.

To get advice you can call in person, telephone or write. Alternatively a social worker or other professional may refer you to one of our specialist units.


21,600 highly trained volunteers support the delivery of our work nationally. They come from all sorts of backgrounds and help with everything we do. Could you join them?

The Citizens Advice network

Our network provides free, confidential and impartial advice and campaigns on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're all independent charities and are part of the Citizens Advice network across England and Wales.

Support us

Without the generous support of people up and down the country, we couldn't continue to do the work we do.

Twitter: CitizensAdvice
Facebook: CitizensAdvice
YouTube: CitizensAdvice

Our supporters

We are supported by The Royal Borough of Kensington & Chelsea, Big Lottery Fund, The Prison Service and The Campden Charities.