Skip to content Skip to footer
Kensington and Chelsea CAB

Get advice

We provide free, confidential and impartial advice.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Get advice online from Citizens Advice

Contact us locally

About us

Kensington and Chelsea Citizens Advice Bureau has two main bureaux based in the borough:

  • Kensington – 2 Acklam Road (off Portobello Road) London W10 5QZ
  • Chelsea – at Chelsea Old Town Hall, Kings Road.

As a general advice agency we aim to assist with any enquiry.

To get advice you can call in person, telephone or write. Alternatively a social worker or other professional may refer you to one of our specialist units.


Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

The Citizens Advice network

All local Citizens Advice are part of the Citizens Advice network providing advice in 2,500 locations across England and Wales.

We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.

Our service is worth at least £750 million to society.

Support us

We're an independent charity and without the generous support of people like you, we couldn't continue to do the work we do.

Twitter: CitizensAdvice
Facebook: CitizensAdvice
YouTube: CitizensAdvice

Our supporters

We are supported by The Royal Borough of Kensington & Chelsea, Big Lottery Fund, The Prison Service and The Campden Charities.