We provide free, confidential and impartial advice.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
Contact us locally
Isle of Wight Citizens Advice Bureau provides a volunteer-led generalist advice service in Newport for drop-in clients, face-to-face appointments and telephone advice.
We also provide:
- face to face outreach advice and information in Ryde Library, Sandown Town Council, East Cowes Town Hall and Ventnor Town Council (by appointment only)
- money advice sessions across the Island provided by specialist IMA trained advisers. To get advice from our Money Advice Unit, please complete and submit the self-referral form [ 0.51 MB]
- energy advice - we may be able to help reduce your fuel costs by looking at options such as switching suppliers or making your home more energy efficient
- welfare benefits advice service for people affected by disability and cancer
- Healthwatch Isle of Wight – providing information, signposting and referral on health & social care matters
- Our latest annual report [ 4.2 MB]
Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.
See the roles we're currently recruiting for. Could you join them?
The Citizens Advice network
All local Citizens Advice are part of the Citizens Advice network providing advice in 2,500 locations across England and Wales.
We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.
Our service is worth at least £750 million to society.
Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.
With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?
Our grateful thanks also goes to: HMP Isle of Wight, The Henry Smith Charity, The Daisie Rich Trust, Spectrum Medina Housing Association and the South Wight Housing Association