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Adviser and client

Get advice

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Get advice online from Citizens Advice

About us

Hyndburn Citizens Advice Bureau carries out 10-15 minute assessments between 10am and 1pm Monday to Friday, after which we may refer you to a full appointment.

We also conduct several outreach sessions at local GP and health centres within Hyndburn. For details please select the 'Contact us' link top right or contact the bureau direct.

You can either attend the bureau in person, write, telephone, fax or email. We will see people with emergencies as they call if possible. We may be able to offer a home visiting service depending on staff availability.


The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over seven million new problems every year.

Our service couldn’t survive without our 21,500 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.

About the Citizens Advice service

There are 338 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.

Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Support us

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?

Our supporters

Hyndburn Borough Council logo    East Lancashire Primary Care Trust logo    Big lottery fund logo

Lloyds TSB Foundation for England and Wales logo    Lancashire County Council logo