We provide free, confidential and impartial advice.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
Contact us locally
Derbyshire Dales, Amber Valley & Erewash Citizens Advice Bureau provides a free, confidential and independent advice service across all 3 boroughs.
We have offices in Matlock, Ilkeston, Heanor and Belper and outreach sessions in our communities including Long Eaton, Alfreton, Ashbourne, Ripley and Bakewell.
Our staff and volunteers are committed to helping you to understand your rights and responsibilities and the options available to you for resolving the issues that are concerning you.
For more on our services see Get advice.
21,600 highly trained volunteers support the delivery of our work nationally. They come from all sorts of backgrounds and help with everything we do. Could you join them?
All our initial volunteer training is for Gateway Assessors, with the opportunity for our volunteers to train to become a Generalist Adviser in the future.
The Citizens Advice network
Our network provides free, confidential and impartial advice and campaigns on big issues affecting people’s lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're all independent charities and are part of the Citizens Advice network across England and Wales.
Without the generous support of people up and down the country, we couldn't continue to do the work we do.
Thanks to all the supporters of our service.