We provide free, confidential and impartial advice.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
Contact us locally
Derbyshire Dales, Amber Valley & Erewash Citizens Advice Bureau provides a free, confidential and independent advice service across all 3 boroughs.
We have offices in Matlock, Ilkeston, Heanor and Belper and outreach sessions in our communities including Long Eaton, Alfreton, Ashbourne, Ripley and Bakewell.
Our staff and volunteers are committed to helping you to understand your rights and responsibilities and the options available to you for resolving the issues that are concerning you.
Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.
See the roles we're currently recruiting for. Could you join them?
All our initial volunteer training is for Gateway Assessors, with the opportunity for our volunteers to train to become a Generalist Adviser in the future.
The Citizens Advice network
All local Citizens Advice are part of the Citizens Advice network providing advice in 2,500 locations across England and Wales.
We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.
Our service is worth at least £750 million to society.
We're an independent charity and without the generous support of people like you, we couldn't continue to do the work we do.
Thanks to all the supporters of our service.