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Dacre House

Get advice

We provide free, confidential and impartial advice.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

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Contact us locally

About us

Dacorum District Citizens Advice Bureau provides free, confidential, independent and impartial advice to the people of Berkhamsted, Hemel Hempstead, Tring and the surrounding areas.

We provide advice by phone and face to face, at our offices in Berkhamsted and Hemel Hempstead, with the aim of helping people resolve whatever problems they face. Most of our advice is provided by a team of 50 trained volunteers supported by specialist staff.

Last year we helped thousands of individuals in Dacorum deal with over 19,000 separate problems on issues including: debt, benefits, employment, consumer rights, housing, immigration, discrimination and legal matters.

We are a registered charity and a member of the National Association of Citizens Advice Bureaux who provide information, training and operational support to enable us to provide advice of the very highest quality.

Our service means that people in Dacorum always have somewhere to turn in times of crisis, but the economic climate and the unprecedented changes to the welfare system mean unmet demand for our service is growing. We are always looking for new volunteers including advisers, trustees and administrators to help us meet that demand.

Volunteer

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

The Citizens Advice network

All local Citizens Advice are part of the Citizens Advice network providing advice in 2,500 locations across England and Wales.

We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.

Our service is worth at least £750 million to society.

Support us

We're an independent charity and without the generous support of people like you, we couldn't continue to do the work we do.

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Our supporters

Thank you to all our supporters:

dacorunlogo     Hertfordshire County Council logo     The Royal Air Force Benevolent Fund logoBig lottery fund logo  logo   
Dacorum Borough Council, Herts County Council, The Royal Air Force Benevolent Fund, Big Lottery Fund, The Big Energy Saving Network – funded by DECC