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Adviser and client

Get advice

We provide free, confidential and impartial advice.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Get advice online from Citizens Advice

Contact us locally

Get advice in:Canterbury | Herne Bay | Whitstable

About us

Canterbury District Citizens Advice Bureau has offices in Canterbury and Herne Bay. We also offer an outreach service in Whitstable.

Drop in sessions are held at Canterbury and Herne Bay where short assessment interviews are given. If needed, follow up appointments with a generalist adviser are made.

The District also offers a telephone advice line. Assessment and full interviews at our outreaches are by appointment, arranged via our Herne Bay office.

Macmillan has gone into partnership with Citizens Advice Bureaux to provide a Welfare Benefits Advice Service to clients affected by cancer and their families. See our Macmillian benefits leaflet [Adobe Acrobat Document 140 KB]


Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

Volunteers are always welcome to carry out a number of different roles, but if you don't have free time you can help by becoming a Friend.

The Citizens Advice network

All local Citizens Advice are part of the Citizens Advice network providing advice in 2,500 locations across England and Wales.

We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.

Our service is worth at least £750 million to society.

Support us

We're an independent charity and without the generous support of people like you, we couldn't continue to do the work we do.

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Our supporters

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