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Adviser and client

Get advice

We provide free, confidential and impartial advice.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Get advice online from Citizens Advice

Contact us locally

Get advice in:Canterbury | Herne Bay | Whitstable

About us

Canterbury District Citizens Advice Bureau has offices in Canterbury and Herne Bay. We also offer an outreach service in Whitstable.

Drop in sessions are held at Canterbury and Herne Bay where short assessment interviews are given. If needed, follow up appointments with a generalist adviser are made.

The District also offers a telephone advice line. Assessment and full interviews at our outreaches are by appointment, arranged via our Herne Bay office.

Canterbury CAB annual report cover Annual report [Adobe Acrobat Document 1.2 MB]

Macmillan has gone into partnership with Citizens Advice Bureaux to provide a Welfare Benefits Advice Service to clients affected by cancer and their families. See our Macmillian benefits leaflet [Adobe Acrobat Document 140 KB]


21,600 highly trained volunteers support the delivery of our work nationally. They come from all sorts of backgrounds and help with everything we do. Could you join them?

Volunteers are always welcome to carry out a number of different roles, but if you don't have free time you can help by becoming a Friend.

The Citizens Advice network

Our network provides free, confidential and impartial advice and campaigns on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're all independent charities and are part of the Citizens Advice network across England and Wales.

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Without the generous support of people up and down the country, we couldn't continue to do the work we do.

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