Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Newham (East End) Citizens Advice Bureau

20 Freemasons Road
E16 3NA

Telephone:0207 540 4941
Map:Link to map

 Other bureau locations


At all sessions, clients are seen on a first-come, first-serve basis. Doors open from 08:45. Please arrive early.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Tue: 10.00 - 13.00          Stratford Advice arcade, E15 1HP 
Wed: 10.00 - 13.00          Freemasons Road, E16 3NA 

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Internet advice access


If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Specialist services

  • Money Advice
  • Welfare Benefits

Other bureau locations