Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Leicestershire Citizens Advice Bureau (Leicester)

3rd Floor
60 Charles Street

Telephone:0300 330 1025
Macmillan Helpline - 0300 456 8400
Map:Link to map

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If you phone or visit we will carry out a short gateway assessment interview to decide how you can be best advised.
You may then be offered an appointment.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.00 - 16.30          Drop In 
Tue: 09.00 - 16.30          Drop In 
Wed: 09.00 - 16.30          Drop In 
Thu: 09.00 - 16.30          Drop In 
Fri: 09.00 - 16.30          Drop In 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 09.00 - 16.00          Gateway assessment  
Tue: 09.00 - 16.00          Gateway assessment  
Wed: 09.00 - 16.00          Gateway assessment  
Thu: 09.00 - 16.00          Gateway assessment  
Fri: 09.00 - 16.00          Gateway assessment  

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access


If English is not your first language, contact the bureau for information about other languages it can provide advice in.


Other bureau locations