Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Brentford & Chiswick Citizens Advice Bureau

Town Hall
Heathfield Terrace
W4 4JN

Telephone:020 8572 1082
Map:Link to map

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IMPORTANT: We can only offer advice services to RESIDENTS of the LONDON BOROUGH OF HOUNSLOW.

The monthly Monday evening drop-in sessions are ONLY for RESIDENTS of the LONDON BOROUGH OF HOUNSLOW who are unable to attend a morning drop-in due to work or caring commitments.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 13.00          Morning - Drop-in session Monthly evening drop-in session 2 November 2015 between 6pm - 7.30pm 
Tue:           Pre booked appointments only  
Wed: 10.00 - 13.00          Drop-in session 
Thu: 10.00 - 13.00          Drop-in session 
Fri:           Pre booked appointments only  

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 15.00           
Tue: 10.00 - 12.00  and 13.00 - 15.00      
Wed: 10.00 - 15.00           
Thu: 10.00 - 12.00  and 13.00 - 15.00      
Fri: 10.00 - 12.00  and 13.00 - 15.00      

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access


  • French
  • German
  • Polish

Specialist services

  • Legal Rota

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