Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

South Gloucestershire (Yate) Citizens Advice Bureau

Kennedy Way
South Gloucestershire
BS37 4DQ

Telephone:03444 111 444
Map:Link to map

 Other bureau locations


PCC referrals see private contact details.

The Bureau is staffed from 10.00 am to 4.00 pm Monday to Friday for people to collect leaflets and use the Advice Kiosk. Advisers are only available during the drop in times given below.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 13.00          Drop In Session 
Tue: 10.00 - 15.00          Drop In Session 
Wed: 09.30 - 16.00          Specialist Appointments 
Thu: 09.30 - 16.00          Specialist Appointments 
Fri: 10.00 - 13.00          Drop In Session 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 14.00          03444 111 444 
Tue: 10.00 - 14.00          03444 111 444 
Wed: 10.00 - 14.00          03444 111 444 
Thu: 10.00 - 14.00          03444 111 444 
Fri: 10.00 - 14.00          03444 111 444 

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Parking
  • Internet advice access


If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Specialist services

  • Debt Relief Order
  • Money Advice
  • Welfare Benefits

Other bureau locations