Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Monmouthshire County Citizens Advice (Monmouth)

23a Whitecross Street
MONMOUTH
Monmouthshire
NP25 3BY

Telephone:03444 77 20 20
This telephone number is to change/cancel an appointment ONLY - 01600 773297
Map:Link to map

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Notes

Monmouth CAB will be closed on Thursday June 4th due to staff shortages. We apologise for any inconvenience this may cause. If you have an urgent enquiry please call Adviceline on 0344 70 20 20

Additional services offered:
Housing Benefits & Council Tax appointments
(DISABLED PARKING SPACE AT FRONT OF LIBRARY)
Better Advice/Better lives appointments on Wednesdays & Fridays (outreach)
Duty Solicitor offering free 20 minute appointments on Thursdays
Mediation, one free session (excluding family mediation)
Appointments available at Trellech Surgery every 2nd and 4th Thursday in the month

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 14.00          15 minute drop-in assessment per client. Further appointment made if necessary. See notes above  
Tue: 10.00 - 14.00          15 minute drop-in assessment per client. Further appointment made if necessary. See notes above 
Wed: 10.00 - 14.00          15 minute drop-in assessment per client. Further appnt made if necessary. Outreach Debt  
Thu: 10.00 - 14.00          15 minute drop-in assessment per client. Further appointment made if necessary. See notes above 
Fri:           Appointments only for better advice/better lives - outreach 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 16.00          Adviceline 
Tue: 10.00 - 16.00          Adviceline 
Wed: 10.00 - 16.00          Adviceline 
Thu: 10.00 - 16.00          Adviceline 
Fri: 10.00 - 16.00          Adviceline 

Further information

Access details

  • Wheelchair accessible - yes

Languages

If English is not your first language, contact the bureau for information about other languages it can provide advice in.

 

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