Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Bournemouth Citizens Advice Bureau

West Wing
Town Hall
Bourne Avenue

Telephone:01202 290967 - Administration
03444 111444 - Advice Line
Fax:01202 290975
Map:Link to map

 Other bureau locations


Bournemouth CAB operates a face to face drop-in service and telephone service.
Please speak to one of our assessors. You will be offered a short interview so that we can agree the best way forward. If nobody is available or you call out of opening hours, there is 24-hr recorded information.
If you call from a mobile, please be prepared to enter any local landline number to ensure your call can be put through to your nearest bureau. The number you enter will not be used for any other purposes.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 14.30           
Tue: 10.00 - 14.30           
Wed: 10.00 - 14.30           
Thu: 10.00 - 14.30           
Fri: 10.00 - 14.30           

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 15.30           
Tue: 10.00 - 15.30           
Wed: 10.00 - 15.30           
Thu: 10.00 - 15.30           
Fri: 10.00 - 15.30           

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access


If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Specialist services

  • Debt Relief Order

Other bureau locations