Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Leatherhead and Dorking (Leatherhead) Citizens Advice Bureau

The Georgian House
Swan Mews
High Street
LEATHERHEAD
Surrey
KT22 8AE

Telephone:Advice line 03444 111 444
Administration and other organisations only 01372 361160
Fax:01372 379166
Map:Link to map

 Other bureau locations

Notes


Initial telephone contact is through 08444 111 444 or initial personal contact through the drop in sessions in the mornings will be offered a short diagnostic interview in order to assess the best next step for the client. This could be an appt later the same day, an appointment another day, a referral to another organisation, agency or CAB service and information to make a start on tackling the problem
The afternoon sessions are by appointmentonly, to make an appointment call the Adviceline or come to the drop in sessions.

The office is equipped with a public information point where clients can look up electronic information in the waiting room

Can advise people who live or work in Mole Valley.

Offer dedicated Caseworker for residents of Circle Housing (Mole Valley) previously Mole Valley Housing Association
Lottery funded Outreach Advice service available in several Childrens Centres and other venues across Mole Valley
The bureau is an information and advice point for HEALTHWATCH

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 13.00  and 13.00 - 16.00     DROP IN ONLY 10.00-13.00hrs Appts ONLY 13.00-16.00hrs 
Tue: 10.00 - 13.00  and 13.00 - 16.00     DROP IN ONLY 10.00-13.00hrs Appts ONLY 13.00-16.00hrs 
Wed: 10.00 - 13.00  and 13.00 - 16.00     DROP IN ONLY 10.00-13.00hrs Appts ONLY 13.00-16.00hrs 
Thu: 10.00 - 13.00  and 13.00 - 19.00     DROP IN ONLY 10.00-13.00hrs Appts ONLY 13.00-19.00hrs 
Fri:           CLOSED FRIDAY  

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 16.00           
Tue: 10.00 - 16.00           
Wed: 10.00 - 16.00           
Thu: 10.00 - 16.00           
Fri: 10.00 - 16.00           

Further information

Access details

  • Wheelchair accessible - yes
  • Documents in accessible formats

Languages

  • French
  • German

Specialist services

  • Debt Relief Order
  • Legal Rota
  • Money Advice

Other bureau locations