Citizens Advice

Bureau details

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Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Rotherham & District Citizens Advice Bureau

The RAIN Building
Eastwood Lane
ROTHERHAM
South Yorkshire
S65 1EQ

Telephone:03444 111 444 ADVICELINE
01709 515680 This is an admin number only, no advice or appointments are given on this number.
Fax:01709 374864
Web site:www.rotherhamcab.org.uk
Map:Link to map

 Other bureau locations

Notes

Reception open 09.00 TO 17.00 for leaflets etc. Based on client feedback we have now moved to a telephone triage and appointment system to access advice you must ring the 0344 41 11 444 number. FOR ADMINISTRATIVE ENQUIRIES ONLY you can contact reception on 01709 515680 (CLIENTS CANNOT MAKE APPOINTMENTS ON THIS NUMBER THEY WILL BE REFERRED BACK TO ADVICELINE)

PCC'S ONLY
PCC'S PLEASE REFER TO PRIVATE DETAILS FIRST. PLEASE DO NOT ADVISE CLIENTS TO DROP IN FOR ADVICE AS APPOINTMENTS ARE PRE-ALLOCATED.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.00 - 17.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Tue: 09.00 - 17.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Wed: 09.00 - 17.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Thu: 09.00 - 17.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00 
Fri: 09.00 - 17.00          Reception open from 9am. ADVICELINE (Telephone triage and appointment system) open 09.00 to 16.00.  
Sat: 10.00 - 12.00          Face to face triage available for clients unable to attend weekdays 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Tue: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Wed: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Thu: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 
Fri: 09.00 - 16.00          ADVICELINE Initial triage followed by appointments both face to face and telephone 

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Parking

Languages

  • French
  • Urdu

Specialist services

  • Client Specific
  • Debt Relief Order
  • Immigration
  • Money Advice

Other bureau locations