Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Suffolk West (Haverhill) Citizens Advice Bureau

Haverhill House
Lower Downs Slade

Telephone:01440 762194
Fax:01440 713212
Map:Link to map

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Catchment area within 15 miles around HAVERHILL.

The bureau operates a 'gateway' system for interviews. This means you will be given a short introductory interview (either face-to-face or by telephone) to help decide how you can best be assisted.

As a result of this interview you may be given self-help information or asked to attend an appointment at the bureau.

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 10.00 - 13.30           
Tue: 10.00 - 13.30           
Wed:           By appointment only 
Thu: 10.00 - 13.30           
Fri: 10.00 - 13.30           

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon:           For telephone advice please ring 01440 762194 only. 
Thu: 13.30 - 15.00           
Fri: 13.30 - 15.00           

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Induction loop
  • Accessible signage


  • French
  • German
  • Spanish
  • Urdu

Specialist services

  • Debt Relief Order
  • Employment
  • Money Advice
  • Welfare Benefits

Other bureau locations