Citizens Advice

Bureau details

Get practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales.

Please note some local Citizens Advice can only give advice to people living or working in a certain area.

Dagenham Citizens Advice Bureau

339 Heathway

Telephone:020 8594 6715
020 8507 5969
Map:Link to map

 Other bureau locations


Dagenham Bureau is:
- A reporting site for Hate Crime & Prejudice & referral to BD CAB’s Hate Crime advocacy project

- A Local Emergency Support Service access point for receipt of applications and offers
independent advice & help to LESS applicants. B&D residents can apply also on-line at

- BD CAB’s specialist project service appointment office

- the B&D Advice Plus partnership's office

B&D residents can access generalist advice & help on a wide range of welfare, money and legal topics by calling our Advice Line 020 8507 5969 or Barking CAB drop in at 55 Ripple Road, Barking, Essex 1G11 7NT. Both services can make appointments inc. for our specialist project services and for CAB income raising clinics at LBBD children's centres - see Barking CAB for more details

For more info on all services and contact details visit

Advice times

Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 11.00 - 15.00          LESS access point drop in hours. Other specialist project services are by appointment 09.30-17.00 
Tue: 11.00 - 15.00          same as above 
Wed: 11.00 - 15.00          same as above 
Thu: 11.00 - 15.00          same as above 
Fri: 11.00 - 15.00          same as above 
Sat:           closed 
Sun:           closed 

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 14.00 - 17.00          Advice line 020 8507 5969 for B&D residents or drop into Barking CAB outside these hours 
Tue: 09.30 - 14.00          same as above 
Wed: 14.00 - 17.00          same as above 
Thu: 09.30 - 14.00          same as above 
Fri: 14.00 - 17.00          same as above 
Sat:           closed 
Sun:           closed 

Further information

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Induction loop
  • Parking
  • Internet advice access


  • French
  • Hindi
  • Italian
  • Punjabi
  • Russian

Specialist services

  • Accountant/Tax
  • Employment
  • Family/Relationships
  • Mental Health
  • Money Advice

Other bureau locations